Get to Know Your Telehealth Benefits

Telehealth, also called virtual care, allows you to interact with a doctor, nurse or therapist by phone or video. You don’t even have to leave your home for services you may need.

Use your telehealth benefit for non-emergency care from in-network providers. All you need is your home phone, or use your laptop, tablet or smartphone to connect for a video call.

• Virtual Visits with a Doctor: For added convenience, you can see your doctor right from your home.

• Speak to a Nurse 24/7: Get answers to your health questions and find out if you need to see a doctor or visit an urgent care center. Call anytime, day or night:
  
  Contact: 1-877-236-0230 (TTY:711)

For questions about the telehealth or virtual care services available to you, contact Member Services.

Get to Know Your Telehealth Benefits

Telehealth, also called virtual care, allows you to interact with a doctor, nurse or therapist by phone or video. You don’t even have to leave your home for services you may need.

Use your telehealth benefit for non-emergency care from in-network providers. For our 24-Hour Nurse Advice Line, all you need is a phone. For telehealth or virtual visits, use your laptop, tablet, or smartphone to connect for a video call.

• Virtual Visits with a Doctor: For added convenience, you can see your doctor right from your home.
• Register for Teladoc! This telehealth service is included with your plan and connects you to in-network doctors anytime you need care. To preregister for your Teladoc services, please visit: Teladoc.com/AscensionComplete
  
• Communicate directly with a qualified chaplain to help ease your mind and lift your spirits. Spiritual care is an essential part of your overall health, treating the whole person: body, mind, and spirit. At Ascension Complete, we understand the important role spirituality plays in the daily lives of our members. 
  • Receive personalized, one-on-one compassionate care. 
  • You have an opportunity to voice concerns and find support during difficult or challenging times.
  • Spiritual care empowers people to find healing in light of many circumstances, past and present.
  • Available virtually 24/7.
  • To speak to someone today, register online at AscensionOnlineCare.org

• Speak to a Nurse 24/7: Get answers to your health questions and find out if you need to see a doctor or visit an urgent care center. Call the 24-Hour Nurse Advice Line anytime, day or night at 1-877-236-0230 (TTY:711)
  
  

Material ID: Y0020_23_TransWeb_C Internally Approved 03312023

For questions about the telehealth or virtual care services available to you, contact Member Services.